WISEiTECH Co., Ltd. (hereinafter referred to as the "Company") collects, uses, and provides personal information based on users' consent, actively guarantees users' rights (right to self-determination of personal information), and complies with Korea's personal information protection regulations and guidelines.
1. Purpose of collecting and using personal information
The company processes personal information for the following purposes. The personal information we are processing will not be used for any purpose other than the following purposes, and if the purpose of use changes, we will take necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
1) Reply inquiry reception and processing results
We collect personal information for the purpose of receiving and processing customer inquiries.
2) Use for marketing and advertising
Personal information can be used for marketing, events and promotional purposes, such as providing event information and advertising information. In this case, separate consent is obtained from the data subject.
2. Processing and Retention Period of Personal Information
1) The company processes and retains personal information within the period of possession and use of personal information or the period of possession and use of personal information agreed upon when collecting personal information from the data subject. In addition, if there is a request for destruction by the user, it will be destroyed without delay.
2) The processing and retention periods of each personal information are as follows.
(1) Receiving inquiries and responding to processing results: 3 months after responding to processing results
(2) Use for marketing and advertising: Delete without delay when requesting destruction
3. Provision of personal information to third parties
The company processes the personal information of the data subject only within the scope specified in Article 1 (for the purpose of processing personal information), and provides personal information to a third party only if it falls under Article 17 of the Personal Information Protection Act, such as the consent of the data subject and special provisions of the law.
4. Rights, obligations, and methods of exercise of data subjects
1) The data subject may exercise the following personal information protection rights against the company at any time.
(1) Request for access to personal information
(2) Request correction if there is an error, etc`
(3) Request for deletion
(4) Request to stop processing
2) The exercise of rights under paragraph (1) may be made to the company in writing, by phone, e-mail, fax, etc., and the company will take action without delay.
3) If the data subject requests correction or deletion of errors in personal information, the company will not use or provide the personal information until the correction or deletion is completed.
4) The exercise of rights under paragraph (1) may be carried out through an agent, such as a legal representative of the data subject or a person who has been delegated. In such cases, a power of attorney under attached Form 11 of the Enforcement Rules of the Personal Information Protection Act shall be submitted.
5) The data subject shall not infringe on the personal information and privacy of the data subject himself/herself or others handled by the company in violation of related laws such as the Personal Information Protection Act.
5. Personal information items that we collect
1) Reply inquiry reception and processing results
Mandatory items: Name, company and affiliation, contact information, email, contact information
2) In the process of using the Internet service, the following personal information items can be automatically generated and collected.
IP address, cookie, MAC address, service usage record, visit record, bad usage record, etc
6. Processing and destruction of personal information
1) When personal information becomes unnecessary, such as the expiration of the personal information retention period and the achievement of the processing purpose, the company will destroy the personal information without delay.
2) If personal information must be preserved in accordance with other laws and regulations despite the expiration of the personal information retention period agreed by the data subject or the purpose of processing has been achieved, the personal information shall be transferred to a separate database (DB) or stored differently.
3) The procedures and methods for destroying personal information are as follows.
(1) procedure for destruction
The company selects the personal information in which the reason for destruction occurred and destroys the personal information with the approval of the company's personal information protection manager.
(2) Method of destruction
The company destroys personal information recorded and stored in the form of electronic files by using methods such as low-level format so that records cannot be reproduced, and the personal information recorded and stored in paper documents is destroyed by grinding or incinerating with a grinder.
7. Measures to ensure the safety of personal information
The company is taking the following measures to ensure the safety of personal information.
1) Management measures: Establishment and implementation of internal management plans, regular employee training, etc
2) Technical measures: Management of access rights to personal information processing systems, etc., installation of access control systems, encryption of unique identification information, installation of security programs, etc
3) Physical measures: Control access to computer rooms, data storage rooms, etc
8. Matters concerning the installation, operation, and rejection of automatic personal information collection devices
1) The company uses "cookies" that store usage information and call it up from time to time to provide individual customized services to users.
2) Cookies are a small amount of information sent by the server (http) used to run the website to the user's computer browser and are also stored on the hard disk in the user's PC computer.
(1) Purpose of use of cookies: It is used to provide optimized information to users by identifying the type of visit and use of each service and website visited by users, popular search terms, security access, etc.
(2) Install, operate, and reject cookies: You can deny saving cookies by setting options on Tools > Internet Options > Privacy menu at the top of the web browser.
(3) Refusing to save cookies may cause difficulties in using customized services.
9. Person in charge of personal information protection and department in charge
The company is in charge of handling personal information, and designates a personal information protection officer as follows for the handling of complaints and damage relief of the data subject related to the processing of personal information. You can contact the personal information protection officer for all personal information protection-related inquiries, complaint handling, damage relief, etc. that occurred while using the company's service (or business). The company will respond to and process the information subject's inquiries without delay.
person in charge of personal information protection
- Statement: Vice President Hwang Deok-yeol
person in charge of personal information protection
- Statement: Park Sun-hee Responsible
- Department: Technical Strategy Department
- Email:
contact@wise.co.kr
- Phone number: 02-6246-1400
10. Choose your marketing
The company may send you direct marketing communications and information about our products and services that you believe may be interested in. These communications are sent in the form of emails. The company will obtain your consent for email marketing. You may consent or refuse to receive the email.
11. Remedies for Rights Infringement
The data subject may inquire about the following institutions for damage relief and counseling for personal information infringement. The following institutions are separate from the company, and if you are not satisfied with the results of the company's own personal information complaint handling and damage relief, or if you need more detailed help, please contact us.
Personal Information Infringement Reporting Center (operated by the Korea Internet & Security Agency)
- Affairs under jurisdiction: Report of infringement of personal information, request for consultation
- Home page: privacy.kisa.or.kr
- Phone: 118 (without country code)
- Address: (58324) 3rd floor Personal Information Infringement Reporting Center, 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2 Bitgaram-dong)
Personal Information Dispute Mediation Committee
- Affairs under jurisdiction: Application for dispute mediation of personal information, collective dispute mediation (civil settlement)
- Home page: www.kopico.go.kr
- Phone: (without country number) 1833-6972
- Address: (03171) 4th floor of the Seoul Government Complex, 209, Sejong-daero, Jongno-gu, Seoul
12. Changes to this Privacy Policy
If there is any addition, deletion, or amendment of the contents of the personal information processing policy, it will be notified through the website 7 days before the revision.
Effective date: January 4, 2023